Compare Delivery Chains

Running a video service business effectively requires making a steady stream of decisions about delivery technologies, solution providers and operating models:

• Motivated by a desire to deliver more interactive subscriber services and to extract operational savings and flexibility, many providers are investing in new delivery mechanisms to replace their legacy systems.
• Intrigued by promised savings and efficiency gains, a growing number of operators are exploring cloud-based solutions to fulfill workflows which have traditionally been performed on-premise.
• Driven by pressure to simplify operations, video producers and distributors are outsourcing functions to managed service providers.

The importance of validating quality

Choosing the best option takes more than knowing the cost: another critical factor is understanding the impact on the Viewer Experience. An unexpected decrease in quality can completely undermine your entire business case if it leads to subscriber dissatisfaction, brand reputation damage and churn. To enable decisions to account for the Viewer Experience impact, video services need to compare this crucial KPI before and after content is processed by the technology, solution or partner under evaluation. Additionally, validating the Viewer Experience on an ongoing basis ensures your technology and solution providers continue to perform to expectations.