Live video quality assurance that correlates with human vision across your network.

Live Monitor is a unified end-to-end system that analyzes and informs video quality evaluation at scale using automation.

Stop worrying about quality drop-offs and high operational costs. Live Monitor fully automates your QA process with the only quality metric that is correlated to human vision so that it can trace your video quality throughout its distribution.

A few ways Live Monitor ensures a consistent viewing experience:

  • Guards against the degradation of video quality across the network.
  • Increase efficiency of your video operations and reduce overhead costs.
  • System wide QA automation.
Macroblocking affect on a shark underwater

Correlated real-time monitoring of every distribution function that can impact video quality.

Independently monitor and evaluate all active encoders and transcoders.

SSIMPLUS Live Monitor Dashboard on a computer screen

Live Monitor uses computationally efficient software-based probes to monitor content quality at all points in the video distribution and streaming pipeline, including:

  • Source validation for Linear Channels and Events.
  • Encoding performance and packaging validation.
  • Quality of Delivery and Viewer Experience monitoring across all demarcation points.
  • Content delivery and Playback monitoring.

Achieving cost-effective QA at scale is hard.

Live Monitor isn’t just another lab tool. It gives you a unified end-to-end system that analyzes and informs status of the viewer experience regardless of delivery method and display in use. When you consider the high operational cost of QA tools and that most do not correlate well to human vision, a quality assurance system that scales reliably is essential.

Source validation with viewer score of a skier.

Live Monitor was built to address the QA needs of every video service.

You will enjoy unified and end-to-end monitoring of Viewer Scores, QoS, and regulatory compliance tracking across your full workflow with Live Monitor.

Subscriber satisfaction chain from creation (100 score) to processing and compression, then to final delivery the score lowers to 70.

Live Monitor delivers viewer-first real-time monitoring of input and output video quality including audio at every stage of the delivery ecosystem. It provides a clear view of potential problems including root causes, frequency and solutions even before subscribers notice them.

Dig deep dashboards.

Complex algorithms and big data visually presented so that executives and video operations teams can make better informed decisions.

SSIMPLUS LiveMonitor Business Operational Intelligence

How Live Monitor compares to other tools.

Product Capability Other Tools in the Market SSIMPLUS Live Monitor Solutions
1 Optimized alerts No Yes Live Monitor aggregates and correlates alerts across streams, location, path, monitoring point into one single alert to unburden NOC/OPS.
2 The most accurate perceptual quality metric No Yes Live Monitor processes each pixel for accurate perceptual quality assessment.
3 Root cause delineation No Yes Live Monitor offers single-pane correlated view between multiple streams, monitoring points, and redundancy paths to identify the cause.
4 Scale of impact & fault localization Partially Yes Live Monitor offers operational and alerting intelligence that quickly helps identify the scale of impact on customers.
5 Super search (search and sort) No Yes Live Monitor has the most flexible search engine that allows users to find information with the least number of clicks.
6 Latency between monitoring points No Yes Live Monitor computes latency across any two points in a delivery chain.
7 Audio/video lip sync No Yes Live Monitor detects video lip sync issues.
8 Uniform viewer score at all stages No Yes Live Monitor is the only tool in the industry that provides uniform scoring for any device, network, and stage across a content delivery chain.

Why video services use Live Monitor.

Live Monitor offers real-time monitoring of the network while tracking and evaluating all encoders and transcoders to ensure consistent end user video quality at the device level.

Operational Benefits

Live Monitor enables you to deliver consistently better video experiences without increasing your operational costs or introducing unwanted technical complexity. Live Monitor provides a complete solution to Quality of Delivery, Viewer Experience, and Compliance Monitoring.

Using Live Monitor you can:

  • Root cause and fix issues at scale across a delivery chain faster than ever before using best-in-class Operational Intelligence platform
  • Monitor and compare viewer experiences over a variety of delivery methods or workflow segments.
  • Measure and trace viewer experience with the only objective quality metric that is aligned with human vision.

Business Operations

Live Monitor connects to your Live video workflow and operationalizes viewer experience data to remove the guesswork and inconsistency from manual QC and validation steps. By plugging into the content creation, contribution, distribution, and delivery steps, your quality assurance function may be scaled beyond non-metric-based processes so that you can deliver a reliable quality of experience to your distributors and subscribers. 

Using Live Monitor you can:

  • Reduce churn by understanding empirically how video quality and UX impact subscriber behavior.
  • Validate source quality to ensure that you are meeting SLAs and delivering the best viewer experience.

Automate your QA and stop worrying about quality drop-offs, and high operational cost so that you can enjoy the peace of mind that comes from the only end-to-end solution that works across broadcast, OTT streaming, and cable workflows.

SSIMWAVE's measurement standard represents a generational breakthrough in the video industry.

The Television Academy, 67th Primetime Emmy Awardfor significantly impacting television technology and engineering.

SSIMWAVE's SSIMPLUS™ platform is by far the best device-adaptive perceptual video quality predictor we have seen in the market.

Miguel Cabello, Video Technology ArchitectTelefonica

Technical Specifications

System requirements

SSIMPLUS Live Monitor is a software based solution that deploys on commercial off-the-shelf hardware. Run a single instance on a single server or scale to multiple instances on a cluster.

  • Bare-metal (Redhat, CentOS)
  • Virtual machines (VirtualBox and VMWare)
  • Database redundancy
  • Geo-diverse deployment
  • Hierarchical aggregation
  • Built for All IP Video workflows and bridging from Legacy workflows

Supported formats

Content delivery Uncompressed: SDI, SDI over IP, SMPTE 2110, SMPTE 2022-6
HDMI 1.4a: HDCP 1.4 Enabled
Zixi, SRT
Video codecs AV1, H.264/AVC, H.265/HEVC, MPEG-2
Audio codecs PCM Audio (WAV/AES/BWF), AAC, HE-AAC, HE-AAC v2, Dolby Digital (AC-3), Dolby Digital, Dolby At Plus (EAC-3), Dolby Atmos, MPEG-2 (L1,2,3), MPEG-1 and IEC61937 (AC-3).
Closed Captions CEA-608/CEA-708 in Line 21 video.
Ad-insertion SCTE35
Container Wrappers M2V, M4V, MKV, MOV, MP4, MPEG, MPG.
Display Device Adaptive Video QOE Monitoring TV, Tablet, Phone, Monitor, Laptop.

Supported video, audio and compliance metrics

Video Single-ended source QoE
Full-reference encoder/transcoder QoE
Degraded-reference output QoE
Quality of Delivery (QoD)
Errored seconds
Format checks
Container checks
Audio Quality-of-Delivery (QoD)
True Peak Loudness measurement
Integrated Loudness measurement
Short term measurement
Momentary loudness measurement
Format checks
Container checks
Closed Captions QoE
Timing checks
Text checks
Format checks
Container checks
Ad insertion Timing information
QoE transitions
Loudness transitions

Actionable dashboards

Organizational levels Network & Region level
Market level
Service & Stream level
Reporting Market level reporting
Service level reporting
Settings & Configuration Global settings
Alert template configuration
Server manager
Support portal
Help portal

Get Live Monitor working for you

Download the product sheet or talk to a representative.