Live video quality assurance that correlates with human vision across your network.

Live Monitor is a unified end-to-end system that analyzes and informs video quality evaluation at scale using automation.

Stop worrying about quality drop-offs and high operational costs. Live Monitor fully automates your QA process with the only quality metric that is correlated to human vision so that it can trace your video quality throughout its distribution.

A few ways Live Monitor ensures a consistent viewing experience:

  • Guards against the degradation of video quality across the network.
  • Increase efficiency of your video operations and reduce overhead costs.
  • System wide QA automation.
Macroblocking affect on a shark underwater

Correlated real-time monitoring of every distribution function that can impact video quality.

Independently monitor and evaluate all active encoders and transcoders.

SSIMPLUS Live Monitor Dashboard on a computer screen

Live Monitor uses computationally efficient software-based probes to monitor content quality at all points in the video distribution and streaming pipeline, including:

  • Source validation for Linear Channels and Events.
  • Encoding performance and packaging validation.
  • Quality of Delivery and Viewer Experience monitoring across all demarcation points.
  • Content delivery and Playback monitoring.

Achieving cost-effective QA at scale is hard.

Live Monitor isn’t just another lab tool. It gives you a unified end-to-end system that analyzes and informs status of the viewer experience regardless of delivery method and display in use. When you consider the high operational cost of QA tools and that most do not correlate well to human vision, a quality assurance system that scales reliably is essential.

Source validation with viewer score of a skier.

Live Monitor was built to address the QA needs of every video service.

You will enjoy unified and end-to-end monitoring of Viewer Scores, QoS, and regulatory compliance tracking across your full workflow with Live Monitor.

Subscriber satisfaction chain from creation (100 score) to processing and compression, then to final delivery the score lowers to 70.

Live Monitor delivers viewer-first real-time monitoring of input and output video quality including audio at every stage of the delivery ecosystem. It provides a clear view of potential problems including root causes, frequency and solutions even before subscribers notice them.

Dig deep dashboards.

Complex algorithms and big data visually presented so that executives and video operations teams can make better informed decisions.

SSIMPLUS LiveMonitor Business Operational Intelligence

How Live Monitor compares to other tools.

Product Capability Other Tools in the Market SSIMPLUS Live Monitor Solutions
1 Optimized alerts No Yes Live Monitor aggregates and correlates alerts across streams, location, path, monitoring point into one single alert to unburden NOC/OPS.
2 The most accurate perceptual quality metric No Yes Live Monitor processes each pixel for accurate perceptual quality assessment.
3 Root cause delineation No Yes Live Monitor offers single-pane correlated view between multiple streams, monitoring points, and redundancy paths to identify the cause.
4 Scale of impact & fault localization Partially Yes Live Monitor offers operational and alerting intelligence that quickly helps identify the scale of impact on customers.
5 Super search (search and sort) No Yes Live Monitor has the most flexible search engine that allows users to find information with the least number of clicks.
6 Latency between monitoring points No Yes Live Monitor computes latency across any two points in a delivery chain.
7 Audio/video lip sync No Yes Live Monitor detects video lip sync issues.
8 Uniform viewer score at all stages No Yes Live Monitor is the only tool in the industry that provides uniform scoring for any device, network, and stage across a content delivery chain.

Why video services use Live Monitor.

Live Monitor offers real-time monitoring of the network while tracking and evaluating all encoders and transcoders to ensure consistent end user video quality at the device level.

Operational Benefits

Live Monitor enables you to deliver consistently better video experiences without increasing your operational costs or introducing unwanted technical complexity. Live Monitor provides a complete solution to Quality of Delivery, Viewer Experience, and Compliance Monitoring.

Using Live Monitor you can:

  • Root cause and fix issues at scale across a delivery chain faster than ever before using best-in-class Operational Intelligence platform
  • Monitor and compare viewer experiences over a variety of delivery methods or workflow segments.
  • Measure and trace viewer experience with the only objective quality metric that is aligned with human vision.

Business Operations

Live Monitor connects to your Live video workflow and operationalizes viewer experience data to remove the guesswork and inconsistency from manual QC and validation steps. By plugging into the content creation, contribution, distribution, and delivery steps, your quality assurance function may be scaled beyond non-metric-based processes so that you can deliver a reliable quality of experience to your distributors and subscribers. 

Using Live Monitor you can:

  • Reduce churn by understanding empirically how video quality and UX impact subscriber behavior.
  • Validate source quality to ensure that you are meeting SLAs and delivering the best viewer experience.

SSIMPLUS LIVE Monitor Versions

Professional Advanced Master
Description Automated Quality of Delivery Monitoring at Scale with Optimized Mean Time to Resolution Trace Viewer Experience from Content Creation to Consumption at Scale with Optimized Alerting Video Experience Automation using cutting edge metrics to locate and resolve the most challenging issues in real-time
Top Features
  • Transport and ABR Stream Monitoring
  • Full HD video support
  • Real-time alerting for delivery issues and content behaviour validation
  • Data Integrations using REST API
  • Perceptual Quality Monitoring
  • SDI, SDI over IP and Post STB Monitoring
  • Service level alerting
  • Custom dashboards with scheduled reports
  • Macroblocking, Lip Sync, Latency issue detection
  • SRT and Zixi Support
  • Monitoring for Redundant path included
  • Real-time data streaming integration
Recommended for Tier 1 and Tier 2 Operations teams primarily focused on content delivery All tiers of content operations and technology teams Content Operations, Technology, and Data teams

SSIMPLUS Live Monitor Detailed Features

Professional Advanced Master
Data Resolution
1 second real-time data
1 minute historical data
Data Retention
1 second real-time data granularity 30min 30min 30min
1 minute historical data granularity 30 days 90 days 1 years
Operational Intelligence
Default dashboards and reports 4 6 10
Custom dashboards and reports 0 5 10
Custom dashboard development time (hrs) 0 10 40
Insights Platform UI Access
Insights User accounts 0 4 10
Scheduled reports
Signal Interfaces
MPEG-TS over Multicast or Unicast
SMPTE 2110 & SMPTE 2022-6
HDMI with channel change
Video Attributes
All commonly used video and audio codecs
Delivery Metrics
Quality of Delivery
Network, transport, and streaming protocol metrics
Elementary stream metrics
Perceptual Video Metrics
SSIMPLUS Viewer Score
Encoder Performance Score
No-reference SSIMPLUS Viewer Score
Other Metrics
Closed captions
SCTE monitoring
Content Behaviour Validation
Video freeze
Audio loudness level
Video latency
Audio/video sync
Visual Validation
Thumbnail wall for all services
Thumbnails for all streams
Content captures
Multiviewer for post-STB monitoring
Stream alerts
Service alerts
SNMP traps
Slack and email based alerting
API/Data Integrations
Configuration REST API
Data REST API (queries/hr) 1 5 10
Data REST API (records/hr) 500 5,000 50,000
Data streaming integration
API based alerts
Hours 8/5 8/7 24/7
Response time SLA 1 day 1 hr 15 min
Maximum streams per monitoring point 5 8 15
Redundant Paths

Automate your QA and stop worrying about quality drop-offs, and high operational cost so that you can enjoy the peace of mind that comes from the only end-to-end solution that works across broadcast, OTT streaming, and cable workflows.

SSIMWAVE's measurement standard represents a generational breakthrough in the video industry.

The Television Academy, 67th Primetime Emmy Awardfor significantly impacting television technology and engineering.

SSIMWAVE's SSIMPLUS™ platform is by far the best device-adaptive perceptual video quality predictor we have seen in the market.

Miguel Cabello, Video Technology ArchitectTelefonica

Technical Specifications

System requirements

SSIMPLUS Live Monitor is a software based solution that deploys on commercial off-the-shelf hardware. Run a single instance on a single server or scale to multiple instances on a cluster.

  • Bare-metal (Redhat, CentOS)
  • Virtual machines (VirtualBox and VMWare)
  • Database redundancy
  • Geo-diverse deployment
  • Hierarchical aggregation
  • Built for All IP Video workflows and bridging from Legacy workflows

Supported formats

Video/audio uncompressed formats ST-2110
ST-2022-6 (SDI over IP)
Serial Digital Interface (SDI)
Supported video compression formats MPEG-2 video
Transport protocols Multicast & Unicast (TS over UDP)
TS over RTP
HDMI with channel change
Closed Captions CEA-608/CEA-708 in Line 21 video.
Ad-insertion SCTE35 (Type 5 & Type 6)
Display Device Adaptive Video Experience Monitoring TV, Tablet, Phone, Monitor, Laptop.

Supported video, audio and compliance metrics

Perceptual video metrics SSIMPLUS Viewer Score
Encoder Performance Score
No-reference SSIMPLUS Viewer Score
Delivery metrics ETR-101-290
Quality of Delivery
Network, transport, and streaming protocol metrics
Elementary stream metrics
Content behaviour validation Video freeze
Audio loudness level
Video latency
Audio/video sync
Visual validation Thumbnail wall for all services
Thumbnails for all streams
Content captures
Multiviewer for post-STB monitoring
Audio Quality-of-Delivery (QoD)
True Peak Loudness measurement
Integrated Loudness measurement
Short term measurement
Momentary loudness measurement
Format checks
Container checks
Closed Captions QoE
Timing checks
Text checks
Format checks
Container checks
Ad insertion Timing information
QoE transitions
Loudness transitions

Actionable dashboards

Organizational levels Network & Region level
Market level
Service & Stream level
Reporting Market level reporting
Service level reporting
Settings & Configuration Global settings
Alert template configuration
Server manager
Support portal
Help portal

Get Live Monitor working for you

Download the product sheet or talk to a representative.