“Personal Information” is information that can identify, relates to, or is capable of being associated with a particular individual and including all personal information within the meaning of applicable legislation relating to the gathering, use, protection or circulation of such information.
Personal information does not include non-personally identifiable information, which is data from which SSIMWAVE cannot identify an individual or from which individual identities or other personal information has been removed. It may include information that has been aggregated.
SSIMWAVE collects the following types of Personal Information:
Information the Customer provides voluntarily
SSIMWAVE may request Personal Information such as your name, email address, address, telephone number, company name, job title, occupation, signature and similar information for purposes of accessing or using any part of its products or services. Requests may also include financial information for orders or purchases or establishing an account, or personal interests and marketing preferences for participation in marketing, sales or other promotional activities. SSIMWAVE may request Personal Information for any of the following purposes:
- Providing reports, updates, newsletters and marketing materials
- Responding to inquiries on purchasing or demonstrations of products and services
- Connecting with SSIMWAVE’s service and support organization
- Registering for or responding to inquiries on training sessions
- Enabling software downloads
- Enabling and billing purchases of products and services
- Registering for a SSIMWAVE webcast
- Responding to sales, employment, investor relations or general inquiries
- Understanding Customer needs and eligibility for products and services
- Informing Customers about offers, products, services, events and updates
- Complying with legal and regulatory requirements
- Troubleshooting and resolving problems
- Monitoring use of services by Customer
- Tailoring services to Customer’s needs
If other types of Personal Information are requested, in all cases, SSIMWAVE will make clear to the Customer the purpose of such request at the point of collection of such Personal Information.
Information SSIMWAVE collects automatically
SSIMWAVE may collect certain Personal Information automatically when a Customer uses services or visits SSIMWAVE’s website. Such Personal Information may include information pertaining to a Customer’s device, IP address, domain name, device type, browser type, network and protocols, broad geographic location, and other technical information, as well as how a Customer’s device has interacted with a website, including the pages accessed, date and time of visit, and links clicked. In some countries, including countries in the European Economic Area (“EEA”), this information may be considered personal information under applicable data protection laws.
This Personal Information is collected and stored to better understand Customers and their interest in SSIMWAVE’s products and services. SSIMWAVE uses this Personal Information in the aggregate to perform statistical analyses of Customer behaviour and characteristics in order to measure interest in and use of the various areas of its services. It is also used to improve and enhance the quality and relevance of the website, improve usability, performance and effectiveness of the services, and provide more relevant and useful information to Customers.
Some of this Personal Information may be collected using cookies or similar technology that tracks, measures and analyzes behaviours and usage patterns of Customers using a website or services, to better understand a Customer’s interests. For further information, please refer to SSIMWAVE’s Cookies Policy.
Information SSIMWAVE obtains from third party sources
SSIMWAVE may receive Personal Information about a Customer from third party sources such as business partners, resellers or related third party sites that reference or display SSIMWAVE content or provided that SSIMWAVE has confirmation from such third parties that they have Customer consent or legal permission for such disclosure. Any such Personal Information received from these third parties is used solely to maintain and improve the accuracy of SSIMWAVE Customer records or expand the marketing database.